Crunchyroll Verify Email Not Sending (2024)

FAQs

Why won't Crunchyroll let me verify my email? ›

You will only be able to receive a verification link if your account is associated with a valid email address, and you've chosen a username. If you do not receive the verification link but have a valid email and username, please feel free to submit a request to our support team. On Issue, select Account / Login.

There are multiple reasons that prevent the verification email to not be received. The verification email could be marked as spam by your email provider, or even blocked by your provider preventing the email from being received.

Similar to all of the exciting shows we offer, we send out a variety of emails (Acount notifications, General CR updates, and marketing) to keep the Crunchyroll crew in the loop.

Make sure your device is updated with the latest iOS/Android version. Close other web pages or apps, especially the ones that constantly refresh or crash. Deactivate any VPN if you are using it. Uninstall the Crunchyroll app, then reinstall it.

Having issues creating an account with phone number

Make sure the one-time password is correct. Clear cache and cookies on your browser (for Web) or Crunchyroll's app (mobile).

Make sure you're checking the correct email account

If you're looking for a verification email, you can sign in to your Apple ID account page and review all the email addresses you have on file, including the one that you're trying to verify.

The algorithm that Google uses to protect emails against phishing, effectively blocks the verification messages without notifying us or the user that the email was rejected. If you are not receiving verification emails, please disable the Advanced Protection then request a new verification code.

You provided the wrong phone number. Your inbox is full. Your phone is set to block messages from unknown senders. Your phone carrier is blocking the message.

Is Crunchyroll worth paying for? If you really love anime, it's definitely worth paying for a Crunchyroll subscription. More casual fans might want Hulu instead—it's got a lot of the most popular anime and simulcasts, and handles dubs better—but no one can beat Crunchyroll's massive library.

Is there a limit to Crunchyroll accounts? ›

Premium members can now create up to five profiles within their accounts, but the number of simultaneous streams depends on your tier: Fan Plan: Kick back and stream on one device at a time, ensuring uninterrupted anime bliss.

“Invalid email, username, or password”

Clear the cache and cookies on your browser. Try logging into an Incognito window. Deactivate any VPNs or ad-blocker extensions/apps in use.

Clear cache and cookies. Make sure the browser and TV's operating system are up-to-date. Try an Incognito window and see if there's any difference. Try a different browser.

Yes, more than one individual can use a Crunchyroll account.

Check for software updates: Ensure your Crunchyroll app and device software (OS) are up-to-date. Reduce network congestion: If your network is crowded with multiple devices hogging bandwidth, it could lead to buffering issues. Try disconnecting devices that are not in use or limiting the number of connected devices.

Credit Card

If you're on the website, clear cache and cookies or try a different browser. If you are on a mobile device, try using the browser instead of the app. When adding a valid credit card (not a prepaid card), you should double-check that the postal code matches what you currently have on file with your bank.